This article shows where you can find more information about the reorder process.

Although every print service provider we work with has very high-quality standards, it can occur that a reorder becomes necessary.

In general, the production facility will take full responsibility for the cost of reorders, including shipping. If there is a reason to charge or transfer the costs for a reorder to third parties such as a carrier or supplier, it is the responsibility of the production facility to arrange (financial) dispensation with the third party.

The procedure to make a reorder is described in our documentation, in detail. How to handle, what information is required, and such. You can find all that information via this link.