FAQ

Find quick answers to all common questions about our platform!

How to make a reorder with Quick Order?
Read how to make a reorder with Cloudprinter.com Quick Order in a few simple steps. Product reorder is used when there's an issue with an order item: ...
Fri, 16 Apr, 2021 at 3:02 PM
What does Cloudprinter.com do in case you received a damaged product?
Learn how Cloudprinter.com will help you in case your print product was damaged during production, shipping, or was not delivered at all. Cloudprinter.com ...
Mon, 24 May, 2021 at 12:48 PM
How to enter a phone number correctly while making an order?
Sometimes, we have questions related to the phone number input accuracy. Cloudprinter.com suggests customers write phone numbers in an international format ...
Fri, 16 Apr, 2021 at 3:08 PM
I am not satisfied with the quality of my print products. Can I get a refund?
We guarantee our customers top quality in several ways. First of all, before becoming a print partner of Cloudprinter, a print service provider needs to me...
Fri, 16 Apr, 2021 at 3:10 PM
Is my file stored safely?
Once you placed your order, what will happen with your file? As we understand that some files may contain private or copyrighted content, we ensure you full...
Fri, 16 Apr, 2021 at 3:11 PM
Do you want to get in touch?
Are you having trouble using one of our services? Is your question not answered in any of our articles? Reach out! To make things easy, operate a live chat...
Fri, 16 Apr, 2021 at 3:13 PM
How do I join the online meeting?
This article will help you to join the meeting. Our support and sales team is available for an online demo or support call on working days fr...
Fri, 16 Apr, 2021 at 3:14 PM